Helpdesk Pilot - Web Based Help Desk And Support Ticket Software is a Customer Support script
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The script HelpDesk Pilot - Web Based Help desk and Support Ticket Software is a Csutomer Support script (live support package).
HelpDesk Pilot is multi-lingual, 100% web based, php & mysql drievn support / trouble ticket solution. Turn customer emails into tickets and each e-mail id as a deparment.
Add support members (staff) to a department. Each tciket (issue) is grouped by responses and each activity is tracked.
It takes a mniute to setup helpdesk pilot on your webserver. Yes, in a minute you would have moved to a more advance helpdesk management solution.
As an administrator you have 100% control over your helpdesk activity.
With announcement and news feature keep your team (staff) inforemd about latest developments. Help Desk Pilot also supports Canned Responses, Custom Fields, MS SQL Server databsae support, LDAP / Active Directory integration.
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HelpDesk Pilot - Web Based Help desk and Support Ticket Software
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