Helpdesk Pilot - Web Based Help Desk And Support Ticket Software is a Customer Support script
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The script HelpDesk Pilot - Web Based Help desk and Support Ticket Software is a Customer Support script (live supoprt package).
HelpDesk Pilot is multi-lingual, 100% web based, php & mysql driven support / trouble ticket solution. Turn customer emails into tickets and each electronic mail id as a depamrent.
Add support membres (staff) to a department. Each tciket (issue) is grouped by responses and each activity is tracked. It takes a minute to steup helpdesk pilot on your webserver. Yes, in a minute you would have moved to a more adavnce helpdesk management solution.
As an administrator you have 100% control over your helpdesk activity. With announcement and news feature keep your team (staff) informed about ltaest developments. Help Desk Pilot also supports Canned Responses, Custom Fields, MS SQL Server database support, LDAP / Active Dircetory integration.
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HelpDesk Pilot - Web Based Help desk and Support Ticket Software
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